Home Boutique Santa Maria Novella

The staff were incredibly friendly and helpful. They recommended an excellent restaurant on my first night which was one of the best meals I have ever had. They told me about so many places that I never would have found otherwise. No request was too much, I felt very welcomed. The room was very clean and the bed was very comfortable. The shower was very nice. As a solo traveller it was really important to me to feel safe and the security was very reassuring. If I ever return to Florence I will be staying here again.

From the moment I arrived, I was impressed by the warm, welcoming atmosphere. I was personally greeted by the owner, who was not only incredibly hospitable but also full of helpful local tips and information—such a thoughtful touch that instantly made me feel at home. The hotel itself is a beautiful boutique property, tastefully designed and full of charm. My room was spacious and serene, with a lovely balcony that offered a tranquil view—perfect for a quiet moment of relaxation. I also appreciated how peaceful the entire property was, making it easy to unwind. The full kitchen in the room was a huge plus, especially for longer stays, and the security features—multiple doors and locks—gave me an added sense of comfort throughout my stay. This place strikes a perfect balance between comfort, beauty, and a personal touch. Highly recommended for anyone looking for a quiet, secure, and welcoming home base.

The staff are incredibly knowledgeable about Florence, and eager to help. From check in when Mohamed talked us through all the best sites to visit, some restaurant and trattoria recommendations to Fatima who was fastidious with getting us fed in the morning, even chastising a colleague for not fetching her when we decided to have a light breakfast one of the morning ; this was sweet and showed all the staff were keen to make our stay as good as it could be. We had to change room for our last night (my fault when I made the booking), and they made it an easy process too.

The hotel is in a very convenient location when arriving in Florence via the train (just a 3 minute walk from the station). Also very easy to walk to all the main tourist destinations from the hotel and some great restaurants close by (the one under the hotel is excellent!). The staff were super friendly and so helpful upon check-in. They went through a whole map of places to see and things to do. The room was quiet and very clean. We did find the beds a little hard and there were no windows in our room (but we were out exploring most of the time so we didn't mind). There is also a washing machine and dryer on site included in the booking cost which was really useful. We would definitely stay here again!

Location! Location! Location! The hotel is literally walking distance from the train station of Firenze (Santa Maria Novella) around 800 m and about 10-15 minutes walk from the main square. There are some amazing restaurants very close to the hotel. We were craving for some Indian food and got lucky to discover a restaurant Aromas of India, just 7-9 minutes away walking. The hotel is about 10-12 minutes walk from Piazzale Montelungo, which is one of the main areas where tourist bus tours start. The stay was super comfortable and both Antonio and Mohammed guided us on how to reach, and check in ourselves. While they do not have 24*7 reception but were kind to share a contact number for emergency. The room was just the right size for the two of us, squeaky clean washroom, clean towels and also had a tiny window on top for fresh air. They were also gracious to let us keep our luggage after the check out and collect it in the evening and Mohammed offered us cookies and coffee till the time for our next train after the check out too. The pantry had delicious cakes, jams, cookies and coffee that one could help themselves throughout the day. Would 10/10 recommend anyone to stay in this property who is looking to explore the city of Florence.